UKTV will collect information that personally identifies you only when you voluntarily provide it to UKTV. This personal information may include your name, address, contact details (including telephone numbers and email addresses), your gender, your age, the number of people in your household, your subscription type to SKY, your programme interests and your preferences in terms of how you wish to receive information from UKTV.
UKTV might collect personal information from you by means of UKTV's viewer registration form which is available at customer contact points (including on the Website), by way of SKY installation packs, by way of competitions run by UKTV, or through advertising, research and direct marketing.
Your personal information is collected for the primary purpose of gaining a better understanding of your requirements in order to provide programming that fits with our viewers' preferences.
UKTV will not collect information about you which is sensitive information including information about your political beliefs, your religious beliefs or sexual preferences or other similar private information.
UKTV may use your personal information to inform you about the Website, goods, services, offers or other matters which UKTV believes are of interest to you.
We may disclose your personal information, and you consent to us disclosing your personal information, to third parties engaged by us to perform functions or provide products and services on our behalf, such as processing credit card information, mailouts, debt collection, marketing, research and advertising.
We may disclose your personal information, and you consent to us disclosing your personal information, to our commercial sponsors, agents, advertisers, business partners or associates located both in and outside New Zealand ('Our Partners') who may wish to send you information about their products and services. If you subsequently decide that you do not wish to receive information about the products and services of Our Partners, please contact us with your request to be removed from our mailing list. We will remove your name within a reasonable time of receipt of your request.
UKTV is committed to keeping your personal information secure and we will take all reasonable precautions to protect your personal information from loss, misuse or alteration. We exercise great care and implement a variety of technologies to make the Website as secure as possible against unauthorised access and to protect your personal information. We also require our staff and service providers to respect the confidentiality of your personal information.
Due to the nature of the Internet, we cannot guarantee that your personal information will always be secure during transmission or from unauthorised access during storage. Despite its reasonable endeavours, UKTV cannot ensure or warrant the security of any information transmitted to us and all personal information you disclose to UKTV is at your own risk. Please contact UKTV immediately should you become aware or have reason to believe that there has been any unauthorised use of your personal information in connection with the Website.
We will use all reasonable endeavours to keep your personal information accurate. Please contact us to examine your personal information if required, and we will provide a complete list of your personal information within a reasonable time of receipt of your enquiry.
You may contact us to amend any of your personal information that is inaccurate or request that your personal information be deleted. We will amend or delete your records as requested within a reasonable time of receipt of your request. If applicable, any legal requirement on UKTV to maintain certain records of your personal information, or not to provide you with access to your personal information, shall prevail over any of your requests. UKTV may require you to prove your identity before providing you with copies of your personal information. In some circumstances, UKTV may charge a nominal amount to support administrative and processing costs in relation to an enquiry about your personal information.
In accordance with our established relationships with Our Partners, from time to time the Website may link directly to websites operated by Our Partners. Those websites may contain information about us but are not operated by us. We are not responsible for the content, practices, or information provided or requested on websites operated by Our Partners. You should always read the applicable privacy policies on other websites. Our Partner websites may collect additional personal information from you in addition to your personal information supplied to us. You acknowledge that we are not responsible for the content or practices of the websites operated by Our Partners including the manner in which they collect, store, use or disseminate your personal information.
In the event of a merger, acquisition or sale of the whole of part of the business of UKTV we reserve the right to transfer your personal information as part of such transaction.
Mail GPO Box 562, North Ryde NSW 1670 Australia
Fax +61 2 9870 7317